测量化合物的差异，
不在您的乐器中。
AlphaCare for Instruments 是一项全球服务和校准计划，旨在让您的仪器按照 ASTM/ISO 指南运行。 AlphaCare 与我们竞争对手的服务产品之间的主要区别在于三个方面：
- 严格遵守 ASTM 和 ISO 标准，使用标准参考橡胶化合物和可追溯的扭矩标准提供校准、验证和预防性维护。
- Alpha 认证的现场服务工程师和支持人员的直接全球服务网络。
- 正品 OEM 零件
我们的竞争对手使用大杂烩的接机代理，他们往往在他们所服务的仪器以及如何使用可验证的标准校准这些仪器方面的知识和经验都有限。 通常，他们所谓的“标准”绝不是什么。 他们的方法在服务调用方面成本较低，但通常最多只能产生有问题的数据。 在我们看来，这不是一个很好的交易。
AlphaCare 合同分为三种类型。
选择最适合您公司需求的一种。
所有 AlphaCare 合同都包括技术支持、优先安排、Alpha 培训折扣和紧急服务的首选响应。 AlphaCare 致力于避免计划外停机和过早的零件故障，减少报废和返工，并确保精密仪器功能。
AlphaCare Simplicity
Created for customers with lower production levels and testing frequency. Simplicity is a good fit for customers who depend on repeatability from their Alpha instruments.- 1 Visit per Year
- Multipoint Inspection
- Calibration
- Recommended Preventive Maintenance
- Final Check with Reference Compound
- ISO 17025 Certificate
- Standard Training Discounts
- Standard Software Support Discounts
- Standard Spares and Consumables Discounts
- Priority Breakdown Response
AlphaCare Select
Enhanced support to achieve and maintain repeatability, reproducibility and accuracy for companies who depend on their testing instruments for reliable, consistent uptime in a production environment.- 2 Visits per Year
- Multipoint Inspection
- Calibration
- Recommended Preventive Maintenance
- Final Check with Reference Compound
- ISO 17025 Certificate
- Increased Training Discounts
- Increased Software Support Discounts
- Increased Spares and Consumables Discounts
- Acccelerated Breakdown Response
AlphaCare Advantage
Customized for customers who require peak performance year round. AlphaCare Advantage is an excellent path to maximize up-time and data integrity in high-frequency testing environments. Includes one free breakdown/emergency service visit.- 4 Visits per Year
- Multipoint Inspection
- Calibration
- Recommended Preventive Maintenance
- Final Check with Reference Compound
- ISO 17025 Certificate
- Maximum Training Discounts
- Maximum Software Support Discounts
- Maximum Spares and Consumables Discounts
- One Free Breakdown/Emergency Service Visit
您的 Alpha Technologies 代表可以帮助您确定
哪种服务合同最适合您的特定设施或整个组织。
校准和验证
Alpha 现场服务工程师在全球范围内遵循标准 ISO 和 ASTM 程序，以确保仪器无论位于何处都能提供一致的质量数据。 Alpha ISO 17025 认证涵盖：扭矩、温度、角度、质量和力。 为所有 ISO 服务提供证书。
AlphaCare 相关性
延长仪器的使用寿命
Recondition
Alpha’s ISO accredited field service engineers will come to your facility, thoroughly inspect your instrument and provide a checklist of parts that need to be replaced. We don’t powerwash and paint the instrument, but by replacing all your critical components your instrument will perform like new.
Rebuild
A popular choice for many Series 2000 instruments that still have years of life in them. The instrument is shipped back to Alpha where it undergoes a complete renovation, including all critical components as well as powerwash and fresh paint.
Convert
Yes, we can take an Alpha Premier MV and convert it to a Premier MDR. Many of our competitors say they can, too. They’ll take the carcass of one of our instruments and put in their own parts and PLC circuit boards (bad move) to sell you an “upgraded” instrument. Not the same.
Exchange
When you are ready to move up to a Premier RPA, we will buy your MDR from you and apply the amount to the cost of the RPA. Think of it like a trade-in allowance for bringing in your old instrument to purchase a new, faster, better model.