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Good to Work Smarter With the Alpha Technologies Customer Resource Hub

Become the expert on your Alpha instruments with the Customer Resource Hub.

The Alpha Technologies Customer Resource Hub is the first tool of its kind, a robust, clients-only library of resources designed to help you use your Alpha instrument more effectively. With the  Customer Resource Hub, you can troubleshoot, install updates, and find answers faster.

The Customer Resource Hub Has Three Primary Features

A Knowledge Base

Dozens of short, user-friendly videos explaining virtually every function of your Alpha instruments and software. Find answers and instructions quickly, so you can get back on track.

A Secure Download Dashboard

No more scheduling a technician visit or waiting for a hard drive to arrive in the mail. Download software and firmware updates from a secure portal, and install in minutes.

A Secure Download Dashboard

No more scheduling a technician visit or waiting for a hard drive to arrive in the mail. Download software and firmware updates from a secure portal, and install in minutes.

A Course Library

Access a growing library of in-depth educational courses to deepen your understanding of rheology and unlock the full potential of your instruments. Topics include Rheology & Polymer Science Fundamentals and Enterprise 101 (coming soon).

The Customer Resource Hub Is Always Evolving and Growing

The Alpha team is hard at work developing new courses and expanding our resource hub based on what our clients need.

Why we created the Alpha Technologies Customer Resource Hub

The Alpha team had two goals in mind when we started designing the Alpha Technologies Customer Resource Hub:

Efficiency

Efficiency is critical in any manufacturing or production environment. Spending even a few more minutes than necessary solving an issue can be frustrating and disruptive. The Alpha Technologies Customer Resource Hub puts resources right at your fingertips, so you can get what you need as quickly as possible, whether that’s a new software update or the answer to a question, and keep your operations on pace.

Empowerment

An Alpha instrument is a meaningful investment, and we want you to reap the benefits. You can gain tremendous insight from your instrument—if you understand how to leverage its many applications. The Alpha Technologies Customer Resource Hub is a robust educational resource that will teach you how to maximize the value of your Alpha instruments, from saving time during daily use to designing complex case studies.

Ready to Get Started?

The Alpha Technologies Customer Resource Hub is only available to Alpha customers with an active maintenance contract. To gain access,  fill out the form below:

To learn more about Alpha Technologies, our range of instruments, and the Alpha Technologies Customer Resource Hub, talk to a member of our team.